Our Services
1
Delivery
Most Items have Free Shipping within the 48 States.
We ship within the United States only.
The term EXCLUDES the states of Alaska, Hawaii, and all off-shore U.S. territories and possessions such as Puerto Rico, Guam, and the Virgin Islands.
Delivery Time: 3-5 business days (Varies by Destination)
2
After-sales service
1. If the products you received are damaged, please contact us and send us pictures or videos of the damaged items within 3 days. We are sorry that we can’t process your request for replacement if your packages are delivered over 3 days.
2. We will deliver the replacement part within 3 days to you at no charge after receiving photographs or videos of the damaged items.
3
Return Policy
If you don’t like the product after receiving it, you can contact customer service to return the product within 3 days of receiving the product, we will send you a return label, and you need to bear the round-trip shipping fee. After receiving the return label, please keep the product in its original packaging within 3 days Brand new, we will check after receipt. If there is no problem, we will refund to you within 3 working days, if the product is found to be used, we will charge a usage fee of 50% of the product value.
4
Glass Products Return Policy
Glass products are easily broken, so the glass parts are not returnable.